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Terms of Service and Privacy Policy

Last updated: August 9, 2025

1. Terms of Service

Welcome to TrueLots. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use the site.

1.1 Marketplace

TrueLots is an online marketplace for real estate properties. Listings may be provided by third‑party sellers or brokers. Unless explicitly stated, TrueLots does not own, inspect, or guarantee listed properties and is not a party to agreements made between buyers and sellers.

1.2 Use of the Site

  • You must be at least 18 years old to use this site.
  • Do not misuse the site, attempt to scrape, reverse engineer, or disrupt its operation.
  • You are responsible for the accuracy of information you provide.

1.3 Offers and Purchases

Submitting an offer or proceeding to checkout does not guarantee a sale. Transactions may be subject to additional identity verification, due diligence, availability checks, and third‑party approval.

1.4 Disclaimers

Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, TrueLots will not be liable for indirect, incidental, or consequential damages arising from your use of the site.

2. Privacy Policy

We respect your privacy. This section describes the personal data we collect, how we use it, and your rights.

2.1 Data We Collect

  • Account details (name, email, contact information).
  • Usage and device data for analytics, performance, and security.
  • Transaction data related to offers, saved properties, and payments.

2.2 How We Use Data

  • Provide, maintain, and improve the marketplace experience.
  • Prevent fraud, secure accounts, and comply with legal obligations.
  • Send service updates and, with consent, marketing communications.

2.3 Data Sharing

We may share limited data with service providers (e.g., payment processors, analytics, cloud hosting) who process data on our behalf under appropriate safeguards. We do not sell personal information.

3. Cookies

We use cookies and similar technologies for authentication, preferences, analytics, and performance. You may control cookies through your browser; disabling them can affect site functionality.